ABOUT US
The Hess Auctioneers, LLC. Story
Hess Auctioneers, LLC began operations in June 2007 when John Hess (Hess Auction Group), Phil and Roger Garber (GFI Transport), and Jim Germak (Jagtrux), recognized a need for this type of consignment auction in the Mid-Atlantic region. Since the company is conveniently located close to Harrisburg, Lancaster and York, the current site is convenient, secure and allows consignors to bring their equipment to the site in advance of the auctions so buyers can preview the inventory.
The early success indicated a demand for a public truck, trailer and equipment auction in the area. Seeing the opportunity, Hess Auctioneers added General Manager, Bill Troop, in September 2008. The company has grown from 5 (1)Ring Auctions to (6) Multiple Ring Auctions which attract over 1000 cataloged items and 100’s of skid lot items including Transportation, Construction and Commercial related tools, parts and excess inventory.
The company has introduced “Hess Report”, inspection by a certified mechanic, onsite detailing service and transport of trucks, trailers and equipment. The company has upgraded its website to better serve buyers and sellers. Sales and office staff has been added to help our consignors through the process of selling at auction.
Hess’s continual upgrading of customer service reflects the company’s ongoing commitment to delivering great service to both buyers and sellers at the auction. “Our success is due in part to our focus on personal customer service and continually improving the auction experience,” states GM Bill Troop.
“As Hess Auctioneer’s consignor and buyer base has expanded during its sixteen-year history, the company has focused on customer service, marketing and aligning ourselves for success. We work with our consignors individually to set them up for success. We are passionate about getting our/their inventory exposed to the correct audience. We have increased our exposure nationally and internationally by adding “Live online” bidding early on and supporting organizations in the industries we are in for both sellers and buyers.”
Thanks for your valued support. We look forward to meeting you at our next auction.
John, Jim, Phil, & Bill