Hess Auctioneers. 50 Years of Business & Auctioneering Success.
The Hess Auctioneers, LLC. Story
Hess Auctioneers, LLC began operations in June 2007 when John Hess (Hess Auction Group), Phil and Roger Garber (GFI Transport), and Jim Germak (Jagtrux), recognized a need for this type of consignment auction in the Mid-Atlantic region. Since the company is conveniently located close to Harrisburg, Lancaster and York, the current site is convenient, secure and allows consignors to bring their equipment to the site in advance of the auctions so buyers can preview the inventory.
The early success indicated a demand for a public truck, trailer and equipment auction in the area. Seeing the opportunity, Hess Auctioneers added General Manager, Bill Troop, in September 2008. The company has grown from 5 (1)Ring Auctions to (6) Multiple Ring Auctions which attract 800 to 900 cataloged items and 1000’s of skid lot items including Transportation, Construction and Commercial related tools, parts and excess inventory.
The company has introduced “Hess Inspect”, inspection by a certified mechanic, onsite detailing service and transport of trucks, trailers and equipment. The company has upgraded its website to better serve buyers and sellers. Sales and office staff has been added to help our consignors through the process of selling at auction. Plans are in process for expanding the current property to increase our selling and parking spaces.
Hess’s continual upgrading of customer service reflects the company’s ongoing commitment to delivering great service to both buyers and sellers at the auction. “Our success is due in part to our focus on personal customer service and continually improving the auction experience” states GM Bill Troop.
“As Hess Auctioneer’s consignor and buyer base has expanded during its ten-year history, the company has focused on customer service, marketing and aligning ourselves for success. We work with our consignors individually to set them up for success. We are passionate about getting our/their inventory exposed to the correct audience. We have increased our exposure nationally and internationally by adding “Live online” bidding early on and supporting organizations in the industries we are in for both sellers and buyers.”
Thanks for your valued support. We look forward to meeting you at our next auction.
John, Jim, Phil, & Bill
Joining the team in 2008 as General Manager, Bill has helped guide Hess Auctioneers to new heights. Bill’s background in trailer sales & equipment finance has complimented the skills of the founding partners. Bill became a partner in 2009.
John M. Hess
John M. Hess has operated a successful Auction Company for over 17 years, averaging over 100 real estate auctions a year. John has an auction house in Manheim, PA and is a founding partner of Hess Auctioneers.
Jim has owned and operated Jagtrux, a major regional transportation company, for over 25 years. He is an officer on the State Board of the PMTA. Jim is a founding partner of Hess Auctioneers.
Phil & Roger Garber originally owned and operated GFI Transport and Garber Self Storage in Mount Joy, PA for the last 20 years. Since 2015 Phil’s son, Ryan, has taken more responsibilities with Phil on the operation of GFI. Phil brings hands on knowledge of trucks to our team as well as strong leadership. Phil is one of the founding partners of Hess Auctioneers.
Angie joined the Hess Auctioneers team as Office Manager/Administrative Assistant in June 2011. She has over 17+ years experience with Customer Relations in the automotive auction industry.
Beth joined Hess Auctioneers to assist with web management, inventory maintenance and advertising. She had worked at GFI Transport as Office Administrator until June 2015. She currently isÂ the Assistant Innkeeper at her parents’ Bed and Breakfast. Prior to joining GFI and Hess, she had over 25 years of experience in office administration, accounting and Human Resources in the real estate and hospitality businesses.
Russ McDaniel, Customer Service/Sales Assistant, spent 31 years at Armstrong Environmental of Lancaster in various roles before joining us at Hess Auctioneers. He has a class B CDL and operates many types of equipment. Russ’s focus is keeping our Customer Service at a high level by managing the yard & website inventory, & making sales calls.
Nate Steffy joined Hess Auctioneers in June 2015 as an Auction Sales Representative. We are excited to have Nate join our team. Nate is a Quarryville, Lancaster County native and has previous experience in sales and estimating. Nate is enthusiastic about his new position and looking forward to help serve Hess Auctioneers Consignors and Buyers.
Tyler is from southern Missouri and grew up around the auction industry, being a fourth generation auctioneer. He brings experience from the construction industry, along with real estate and personal property auctioneering. He looks forward to representing Hess Auctioneers as an outside sales representative in the Harrisburg, PA area.
Kim joined the Hess team 3 years ago. She enjoys greeting and assisting customers when they walk through the door.